Customer Support
Have questions about your file conversions, Pro plan subscriptions, or custom API limits? Our specialized support team is here to assist you 24/7.
Contact Channels
You can reach us through any of the following active support addresses:
- 📧 Support Email: support@freeconvert.cloud
- ⚡ API Developer Sales: api@freeconvert.cloud
- 🛡️ DMCA / Abuse Reports: abuse@freeconvert.cloud
Response Times
Free plan queries are typically reviewed within 48 hours. Pro and Enterprise Developer API subscribers receive priority routing, ensuring direct expert assistance within a guaranteed 2-hour window.